QUALITY AND ENVIRONMENTAL POLICY

The Management of MATTELCO, a company specializing in the provision of telecommunications installation and maintenance services, considers service quality, environmental protection, and the health and safety of its workers as essential pillars for the sustainable development of its operations.

To this end, Management commits to implementing, maintaining, and continually improving an Integrated Quality, Environmental, and Occupational Health and Safety Management System based on the requirements of ISO 9001, ISO 14001, and ISO 45001 standards, founded on the following principles:

Customer satisfaction and service quality: Fulfill the needs and expectations of our clients by guaranteeing the quality of services provided, compliance with agreed requirements, and the continuous improvement of our processes.
Legal compliance and other requirements: Comply with applicable legislation and regulations governing our activities, as well as other commitments and requirements adopted by the organization regarding quality, the environment, and occupational health and safety.
Environmental protection: Promote environmental protection and pollution prevention by fostering the sustainable use of natural resources, waste reduction, energy efficiency, and the mitigation of environmental impacts arising from our operations.
Occupational health and safety: Provide safe and healthy working conditions to prevent work-related injuries and ill health, actively promoting the physical and psychosocial well-being of workers.
Occupational risk prevention: Identify hazards, assess risks, and implement the necessary preventive measures to eliminate hazards and reduce occupational health and safety risks, embedding prevention across all organizational levels and activities.
Training, awareness, and competence: Provide the necessary resources to support the training, information, awareness, and qualification of workers, fostering a culture of quality, environmental stewardship, and workplace risk prevention.
Worker consultation and participation: Ensure the consultation and promote the active participation of workers and, where applicable, worker representatives, in occupational health and safety matters by providing accessible communication channels and removing barriers to participation.
Collaboration and coordination: Encourage teamwork, clear communication, and collaboration across departments, as well as with suppliers, contractors, and subcontractors, ensuring compliance with quality, environmental, and occupational health and safety standards throughout all activities.
Ethics and confidentiality: Act with integrity, transparency, and professional ethics, safeguarding the confidentiality of data and information belonging to our clients and partners.
Objectives and continuous improvement: Establish, review, and monitor quality, environmental, and occupational health and safety objectives aimed at continually improving the performance and effectiveness of the Integrated Management System.

This policy provides the framework for setting and reviewing Integrated Management System objectives. It will be communicated across all levels of the organization, made available to relevant interested parties, and reviewed periodically to ensure its continued alignment with MATTELCO’s context, activities, and operational needs.

Management assumes the responsibility of providing the necessary resources for the implementation of this policy and of promoting the active involvement of all personnel in fulfilling these commitments.

Approval date: October 5, 2026
Signed:
Mr. Vicente Iglesis Ruiz – Management