PRIVACY POLICY
1. USER INFORMATION
Who is the controller of your personal data?
MATTELCO SERVICIOS DE MANTENIMIENTO Y OPERACIÓN EN TELECOMUNICACIONES, S.L is the controller of the user's personal data and informs you that this data will be processed in accordance with the provisions of Regulation (EU) 2016/679 of 27 April ("GDPR") and Organic Law 3/2018 of 5 December ("LOPDGDD"). Hereinafter, the ”CONTROLLER”.
Why do we process your personal data and for what reason?
Depending on the form where we obtained your personal data, we will process it confidentially for the following purposes:
In the Contact form:
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To respond to queries or any type of request made by the user through any of the contact methods made available on the controller's website. (based on the legitimate interest of the controller, Art. 6.1.f GDPR)
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To carry out statistical analyses and market studies. (based on the legitimate interest of the controller, Art. 6.1.f GDPR)
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To manage your participation in current and future selection processes, when you send us your data (including your resume/CV) for this purpose.
In the Ethical or Whistleblowing Channel form:
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To properly manage the ethical channel, processing the corresponding irregularities notified through it, and deciding on the appropriateness of initiating an investigation, in order to detect possible offenses and prevent the imposition of any type of liability, as well as to avoid any conduct contrary to the entity's internal or external regulations. (for compliance with a legal obligation, Art. 6.1.c GDPR)
How long will we keep your personal data?
They will be kept for no longer than necessary to maintain the purpose of the processing or as long as legal requirements dictate their custody, and when no longer necessary for such purpose, they will be deleted with appropriate security measures to ensure the anonymisation of the data or their total destruction.
To whom do we disclose your personal data?
No communication of personal data to third parties is foreseen, except, if necessary for the development and execution of the processing purposes, to our service providers related to communications, with whom the CONTROLLER has signed the confidentiality and data processor agreements required by current privacy regulations.
What are your rights?
The rights available to the user are:
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Right to withdraw consent at any time.
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Right of access, rectification, portability, and erasure of your data, and the right to limit or object to its processing.
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Contact details to exercise your rights:
MATTELCO SERVICIOS DE MANTENIMIENTO Y OPERACIÓN EN TELECOMUNICACIONES, S.L. with address for exercising rights at Avenida Río de Janeiro (EDIF. MERIDIAN), 56, Planta 8, Puerta A, 08016, Barcelona. E-mail: [dirección de correo electrónico eliminada].
2. MANDATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER
Users, by ticking the corresponding boxes and entering data in the fields marked with an asterisk (*) in the contact form or presented in download forms, expressly and freely and unequivocally accept that their data are necessary to fulfill their request by the provider, with the inclusion of data in the remaining fields being voluntary. The user guarantees that the personal data provided to the CONTROLLER are truthful and is responsible for communicating any changes to them.
The CONTROLLER informs that all data requested through the website are mandatory, as they are necessary for the provision of an optimal service to the user. If not all data are provided, it is not guaranteed that the information and services provided will be completely tailored to your needs.
3. SECURITY MEASURES
That in accordance with the provisions of current regulations on personal data protection, the CONTROLLER is complying with all provisions of the GDPR and LOPDGDD regulations for the processing of personal data under its responsibility, and manifestly with the principles described in Article 5 of the GDPR, whereby they are processed lawfully, fairly, and transparently in relation to the data subject, and are adequate, relevant, and limited to what is necessary in relation to the purposes for which they are processed.
The CONTROLLER guarantees that it has implemented appropriate technical and organisational policies to apply the security measures established by the GDPR and the LOPDGDD in order to protect the rights and freedoms of users and has communicated adequate information to them so that they can exercise them.
For more information about privacy guarantees, you can contact the CONTROLLER of MATTELCO SERVICIOS DE MANTENIMIENTO Y OPERACIÓN EN TELECOMUNICACIONES, S.L. at the address for exercising rights: Avenida Río de Janeiro (EDIF. MERIDIAN), 56, Planta 8, Puerta A, 08016, Barcelona. E-mail: [dirección de correo electrónico eliminada].
SOCIAL MEDIA PRIVACY POLICY
1. USER INFORMATION
Who is the controller of your personal data?
MATTELCO SERVICIOS DE MANTENIMIENTO Y OPERACIÓN EN TELECOMUNICACIONES, S.L. (hereinafter, “CONTROLLER”), informs the user that it has created a profile on the LinkedIn Social Network, that it is the controller of the user's personal data processing carried out on said social network and informs you that this data will be processed in accordance with the provisions of Regulation (EU) 2016/679 of 27 April ("GDPR") and Organic Law 3/2018 of 5 December ("LOPDGDD"), for which the following processing information is provided:
Why do we process your personal data?
Purpose of the processing: to maintain a relationship between the user and the CONTROLLER which may include the following operations:
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Process requests and queries addressed to the controller
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Inform about activities and events organised by the controller
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Inform about products or services offered by the controller
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Interact through the official profiles
On what legal basis can we process your personal data?
Legal basis for the processing: Article 6.1.a GDPR, the data subject has given consent to the processing of his or her personal data for one or more specific purposes. The user has a profile on the same social network and has decided to join the CONTROLLER's social network, thus showing interest in the information published on it. Therefore, at the time of requesting to follow our official profiles, you provide us with your consent for the processing of those personal data published on your profile.
The user can access the privacy policies of the social network itself at any time, as well as configure their profile to guarantee their privacy.
The CONTROLLER has access to and processes the user's public information, especially their contact name. This data is only used within the social network itself and will only be incorporated into a file belonging to the CONTROLLER when necessary to process the user's request.
How long will we keep your personal data?
Data retention criteria: data will be kept as long as the user does not revoke the consent given, as indicated in this privacy policy.
To whom do we disclose your personal data?
Communication of data: the information provided by the user through the CONTROLLER's social network, including their personal data, may be published, always depending on the services the user uses, and thus may become publicly available to other third-party users of the social network. From the profile of each social network, the USER can configure what information they want to make public in each case, view the permissions that have been granted, delete or disable them, like any third-party application they no longer wish to use.
No communication of personal data to third parties outside the social network is foreseen, except, if essential for the development and execution of the processing purposes, to our service providers related to communications, with whom the CONTROLLER has signed the confidentiality and data processor agreements required by current privacy regulations.
What are your rights?
Rights available to the user: these can only be satisfied in relation to information that is under the control of the
CONTROLLER.
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Right to withdraw consent at any time
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Right of access, rectification, portability, and erasure of your data, and the right to limit or object to its processing
Contact details to exercise your rights:
MATTELCO SERVICIOS DE MANTENIMIENTO Y OPERACIÓN EN TELECOMUNICACIONES, S.L. with address for exercising rights at Avenida Río de Janeiro (edificio Meridian), 56, PL. 8 PTA. A, 08016, Barcelona. E-mail: [dirección de correo electrónico eliminada].
2. USE OF THE PROFILE
The CONTROLLER will perform the following actions:
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Access to the public information of the profile
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Publication on the user's profile of all information already published on the CONTROLLER's social network
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Send personal and individual messages through the social network channels
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Updates of the page status that will be published on the user's profile
The user can always control their connections, delete content that no longer interests them, and restrict who they share their connections with; to do this, they must access their privacy settings.
3. POSTS
The user, once a follower or having joined the CONTROLLER's social network, may publish comments, links, images, photographs, or any other type of multimedia content supported by it. The user, in all cases, must be the owner of the published content, hold the copyright and intellectual property rights, or have the consent of the affected third parties.
Any publication on the social network, whether texts, graphics, photographs, videos, etc., that infringes or is likely to infringe upon morals, ethics, good taste, or decorum, and/or that infringes, violates, or breaches intellectual or industrial property rights, the right to image, or the Law is expressly prohibited.
In these cases, the CONTROLLER reserves the right to immediately remove the content, without prior notice, and may request the permanent blocking of the user.
The CONTROLLER will not be held responsible for content freely published by a user.
The user must be aware that their posts will be known by other users, so they are primarily responsible for their own privacy.
Images that may be published on the social network will not be stored in any file by the CONTROLLER, but they will remain on the social network.
4. DATA OF MINORS OR PERSONS WITH SPECIAL NEEDS
Access and registration through the CONTROLLER's social network is prohibited for minors under 14 years of age. Furthermore, if the user has special needs, the intervention of the holder of parental authority or guardianship, or their legal representative via a valid document accrediting representation, will be necessary.
The CONTROLLER shall be expressly exempt from any liability that may arise from the use of social networks by minors or persons with special needs. The CONTROLLER's social networks do not knowingly collect any personal information from minors; therefore, if the user is a minor, they should not register, nor use the CONTROLLER's social networks, nor provide any personal information.